Patient Resource Center

1702 South Highway 121, Suite 608 Lewisville, TX 75067 Toll Free: 800-531-7059 Phone: 972-434-2073 Fax: 972-436-5454
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Meet Our Staff

Tom Polston

Tom Polston, President

I bought the company in 1994 and gradually transformed the business to meet the evolving home healthcare market. I have worked in acute care, medical manufacturing, distribution, sales and management services.

  • Served as Past President of MESA, Medical Equipment Supplier Association for 5 States.
  • Business Member of TORCH, Texas Organization of Residential Care Homes for 8 years.
  • Business Member of SUNA, Society of Urological Nurses.

We recently became a member of AHIA (Accessible Home Improvement of America). This is a comprehensive network of certified providers and contractors dedicated to providing accessible home modifications and related products and services.

I am qualified as a Certified Environmental Access Consultant (C.E.A.C.) provider.

Wendy Looper

Wendy Looper, Operations Manager

Wendy Looper, BBA, has been with Specialty Medical Sales for over 13 years. As Operations Manager, she helps promote efficiency within the office while overseeing daily activities. She handles all of the financial operations. Wendy is also in charge of ensuring we maintain compliance with our Accreditation program, designed to ensure that we "run a tight ship". While promoting efficiency, it is also important to note that her dedication and loyalty to our customers cannot be matched. It is her loyalty and passion that helps empower our team.

Daniel Neihart

Daniel Neihart, Account Specialist & Inside Sales

Daniel first started with the company in 2003 in part-time billing while he attended University of North Texas. Since that time, he has spent many hours assisting patients and learning the practices of the medical equipment field. Daniel enjoys working one-on-one with each patient so they feel comfortable and knowledgeable with the products they have received. Daniel's upbeat personality and witty sense of humor brings a smile to the customers and his co-workers as well.

Lisa Laughlin

Lisa Laughlin, Accounting Assistant

Lisa has been a part of the Specialty family since Feb. 2007. Lisa was hired to turn the office from paper to the paperless system, which she still maintains today. Lisa also takes care of Accounts Payables, Customer Statements and monitoring co-pays. She also backs up her co-workers by helping with customer service on the phone and in the store.

Contact us today so we can help you become independent and comfortable in your home tomorrow! Local: 972-434-2073 or Toll-Free: 1-800-531-7059.